Our office hours are Monday to Friday 9am to 5pm.

If your repair is an emergency please call the number below and wait for instructions.

Please note, this number is available 24 hours a day.

0333 240 8325

If you have a gas leak vacate your property and call Scottish Gas Networks on 0800 111 999.

Please be aware that our out of hours contractors are principally on call to attend to communal matters / repairs.

You may request a private repair (ie within the home) from our out of hours service but, if they agree to attend, this will be a private matter between you and the contractor.

Please provide as much detail of the issue as possible in order for us to ensure the repair is properly arranged. Please note your unique James Gibb account number Your account number can be found in the top-right of your invoice.

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