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COVID-19 Customer Update 05/07/22

Visiting our Office

Our offices are all open. In some cases, due to limited reception space it may be that our clients can only visit by appointment . Please contact your regional/local office to confirm this prior to visiting. We continue to work on improving those offices that require increased space for social distancing where this is appropriate. This position is to protect the safety of our staff and comply with Scottish Government guidelines to help reduce the risk of transmission of Coronavirus. For our staff who are working from an office, they may take a number of safety measures such as wearing a face covering while moving through the office, hand sanitising as required and cleaning of hard surfaces on a regular basis. You may be asked to wear a face covering if visiting one of our offices.

It is important to us that we remain vigilant about COVID. We will continue to monitor infection levels and this may mean that in the future we re-introduce safety measures that aim to ensure our staff and clients can be as safe as possible.

Site Inspections

Our Development Managers are carrying out site visits as normal and you can meet with them on site by arranging an appointment in advance. The frequency of your site visits will be detailed on your Development Schedule which is available on your JG+ account.

AGMs/Residents Meetings

AGMs/Residents Meetings are also taking place either via face to face or through online platforms. This can be agreed with your Development Manager.

On-Site Offices

On-site offices are open where House Managers and Concierge continue their normal working hours. 

Suppliers and Contractors

Our suppliers and contractors are all working normally to deliver core services, repairs and maintenance.

Email Communication

Our aim is to communicate with you via email wherever possible. We ask that homeowners who have not already done so, contact their regional office detailed at the bottom of the page to provide us with their email address. We recognise that some homeowners will not have this form of communication and you may wish to discuss with friends or family members if they can assist.

James Gibb+ Portal

For general information regarding your development or the status of your service charge account, please log on to your client portal JG+ which can be accessed via our website at www.jamesgibb.co.uk. You will need your James Gibb account number and your JG+ Ref to log on. These are available on your most recent invoice or on most formal communications you receive from us.

We hope that our customers and clients are keeping safe.

Regards

David Reid

Chief Executive

Legal

Building Guarantee, Litigation, Build Quality and Latent Defect Management

James Gibb has great experience and expertise when it comes to managing difficult residential projects, which have resulted in NHBC claims, legal actions and large scale development defect issues.

We have in the past had major success managing high profile projects such as a £500,000 Re-roofing Project and a £1.5 million Litigation Action against the Building Guarantee Agent.

At James Gibb, we work closely with homeowners, homebuilders and other stakeholders to ensure problematic issues are addressed and resolved.

James Gibb is committed to strong leadership on behalf of their clients.

Legal Partnership

James Gibb has a close working relationship with our legal representatives, bto solicitors and their services are utilised across the following areas

  • Pursuit of non-payers
  • Registration of Notice of Potential Liability
  • Registration of Inhibition
  • Litigation matters
  • Consultation on Deed of Conditions

bto solicitors are a highly respected law firm based within Glasgow city centre.

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James Gibb doing it the right way
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Aberdeen

2 Thistle Street
Aberdeen 
AB10 1XZ

aberdeen@jamesgibb.co.uk

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Bellahouston

Bellahouston Business Centre
423 Paisley Road West
Glasgow, G51 1PZ

glasgow@jamesgibb.co.uk

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Dundee

Gemini Crescent
Dundee Technology Park
Dundee DD2 1SW

dundee@jamesgibb.co.uk

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Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

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Glasgow

65 Greendyke Street
Glasgow
G1 5PX

glasgow@jamesgibb.co.uk

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