In this section
James Gibb promotes an ethos of honesty, open communication, transparency and accountability internally and externally throughout its customer base and the wider property factoring industry.
We demonstrate this ethos by always listening to the needs of our customers, giving advice and assistance when required, trouble-shooting any issues customers may have and overall, guaranteeing an excellent customer experience.
Open communication is fundamental to ensure that all customers have immediate access to helpful advice and information relating to the maintenance and management of their property, along with information about James Gibb as a company and our unique approach to all aspects of property factoring.
At James Gibb we have collated essential factoring and organisational information that customers may require and have produced downloadable Customer Guides that can be read online at any time, or downloaded for future reference.