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James Gibb offices will be closed from 4pm on Thursday 28th March and will reopen at 9am on Tuesday 2nd April 2024

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with outwith the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens. 

Homeowner Enquiry

Customer care is at the heart of everything we do

Delivering on the expectations of honesty, clarity, quality and operational performance, the James Gibb ‘think customer’ culture, at all times, concentrates on creating positive and effective communication and dialogue with our customers, which results in more constructive customer service interactions and beneficial outcomes.

At James Gibb, we always welcome customer enquiries and for this reason we have made it extremely easy to get in touch with us.

Please tell us how we can help you

To tell us how we can help, simply complete and submit the 'We're here to help' enquiry form and we will respond to you as quickly as possible.

Alternatively, for information about your property and development, you can log into your James Gibb+ account, check out our Homeowner FAQs or view and download our Customer Guides.

You can also email us directly, using the contact form below.

We're here to help

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James Gibb doing it the right way
Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Aberdeen

27 Chapel Street
Aberdeen
AB10 1SQ

aberdeen@jamesgibb.co.uk

Directions

 

Dundee

Unit J, Prospect Business Centre
Gemini Crescent
Dundee DD2 1TY

dundee@jamesgibb.co.uk

Directions

Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

Directions

Glasgow

65 Greendyke Street
Glasgow 
G1 5PX

glasgow@jamesgibb.co.uk

Directions

 

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