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doing it the right way

Our People

At James Gibb our people are our greatest asset and it is crucial in our increasingly complex and demanding business sector that we continue to have highly skilled professionals on our team. We believe investment in skills training and continuous professional development is vital to ensure that our organisation stays at the forefront of driving change in the industry. As such we are able to shape the skills development of our team around the changing needs of the industry – helping to ensure our people have the knowledge, ability and understanding required to deliver an exemplary factoring service.

The strength and capability of the James Gibb team is demonstrated by their passion for the work that they do on a daily basis.

Leadership at James Gibb

Leadership is more than managing day to day tasks and functions, it is managing with vision and imagination, with a drive for positive change and with a real focus on enabling and engaging staff and customers.

Our organisation is underpinned by strong, visible, transformational leadership, clear management arrangements, processes and relationships. Our leaders have great experience, capability, confidence and the tools necessary to develop and support their staff and teams to improve service delivery, quality and performance and have an unrelenting focus on customer service excellence.  

We support our leaders, managers and staff to shape innovative ways of working together, to deliver the outcomes we must provide for our customers and our business. We encourage team members to work together to develop specific, measurable and agreed goals, consistent with the organisational objectives and that optimise collaborative working.

David Reid

Chief Executive

David Lamb

Executive Director, Finance and Acquisitions

David Leese

Executive Director, Service Delivery and Performance

Nic Mayall

Executive Director, Operational Delivery

Jacqueline Borthwick

Executive Director

Sandi Macpherson

Director of Business Development

Debbie McDonald

Director of Business Support & Improvement

Lorraine Stead

Regional Director - West

Suzanne Cameron

Regional Director - North

James Gibb doing it the right way
Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you


27 Chapel Street
AB10 1SQ




Unit J, Prospect Business Centre
Gemini Crescent
Dundee DD2 1TY



4 Atholl Place



65 Greendyke Street
G1 5PX




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