Skip to main content

James Gibb offices will be closed from 4pm on Thursday 28th March and will reopen at 9am on Tuesday 2nd April 2024

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with outwith the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens. 

Secure online customer portal

At the forefront of change, James Gibb invested in the bespoke development and launch of the secure online customer portal James Gibb+, to provide customers with easier access to important information regarding the maintenance and management of their property and development.

The James Gibb+ customer portal and the James Gibb+ App allow customers to view invoices and pay and control their account online, in real time. Customers can also view and download development specific information such as:

  • Financial Information

  • Development Information

  • Contracts and Specifications

  • Contractor Reports

  • Warranties & Guarantees

  • Insurance Documentation

  • Client Notices

  • Written Statement of Services

James Gibb+ App

We recognise the need for our customers to be able to manage their account and access information regarding their property and development at a time and place that suits their busy lifestyles. 

The James Gibb+ App does just that, enhancing the online customer experience via a mobile device. 

You can download the James Gibb+ App at the usual platforms:

Google Play Store

Apple App Store 

James Gibb truly believes in pushing the boundaries within the industry and continues to find new and innovative ways to deliver on customer needs and expectations.

Find out more about James Gibb+

James Gibb doing it the right way
Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Aberdeen

27 Chapel Street
Aberdeen
AB10 1SQ

aberdeen@jamesgibb.co.uk

Directions

 

Dundee

Unit J, Prospect Business Centre
Gemini Crescent
Dundee DD2 1TY

dundee@jamesgibb.co.uk

Directions

Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

Directions

Glasgow

65 Greendyke Street
Glasgow 
G1 5PX

glasgow@jamesgibb.co.uk

Directions

 

Cookies

Find out more about how we use cookies to help deliver the best experience for you.