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If you have common buildings insurance with James Gibb and suffer an insured event which is serious and requires emergency assistance which cannot wait until the office reopens, please contact QuestGates Loss Adjusters on 0141 471 4333 quoting policy no AQ249783.

If you are not insured via James Gibb, please contact your own buildings insurer for advice and assistance.

QuestGates Opening Hours:

Tuesday 24th December – 9am – 5pm

Wednesday 25th December – Closed    

Thursday 26th December – Closed    

Friday 27th December – 9am – 5pm

Monday 30th December – 9am – 5pm

Tuesday 31st December – 9am – 5pm

Wednesday 1st January – Closed

Thursday 2nd January – 9am – 5pm

QuestGates out-of-hours telephone: 0141 471 4333

Click here for information on James Gibb out-of-hours emergency help

Manage your documents on the go with our handy JG+ app

Wherever possible, we use technology to help our business run efficiently and accurately. It’s not only important for our staff to use technology to help them provide the best service possible, but we want to make our customers lives easier too by introducing technology to keep their factoring easy to manage.

As part of our Go Paperless initiative to improve efficiency and keep costs down, we have introduced the James Gibb+ portal. The portal allows our customers to easily manage their documents and find out information online. Alongside the desktop portal, our James Gibb+ app, available on android and apple app stores, makes it easier than ever for customers to manage their documents on-the-go on their phone or tablet, whilst having all their development news, information and key contact details in the palm of their hand.

Key features include:  

  • Make payments on the go. The app allows you to easily and securely make payments on the go. Just enter and check your details before continuing to the SagePay portal for card payment.
  • View your statements. You can view your previous statements which will detail fees and charges. You can download invoices and continue to make a payment from this section.
  • Find out the latest development news directly in the James Gibb+ app. Stay up to date with important information regarding your development such as meeting minutes and work updates.
  • View development information, such as contact details of key staff. Easily get in touch with James Gibb at the touch of a button.
  • View important documents such as written statement of services, insurance policies, development information, site plans and resident’s association information as well as our quarterly publication, The Address, in the Documents section of the app. It allows you to open and view, save and share important documents in full in an easy to access format.

 

View our video below to explore the functions of our handy app.

Let us know what you think

We hope you can give the JG+ app a try and enjoy using it. We always welcome feedback, so let us know what you think by emailing us.

Remember, if you haven’t already, sign up to Go Paperless with James Gibb to help us improve efficiency and keep costs down.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ
glasgow@jamesgibb.co.uk 

Directions

 

Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS

edinburgh@jamesgibb.co.uk

Directions

 

 

 

Aberdeen Office

Suite 1B, 26-28 Merchant Exchange,
Exchange Street, Aberdeen, AB11 6PH

aberdeen@jamesgibb.co.uk 

Directions

 

 

 

 

 

Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY 

dundee@jamesgibb.co.uk 

Directions

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