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COVID-19 Customer Update  20/12/21

Following the Scottish Government announcement on Tuesday 14th December 2021 regarding continued COVID -19 restrictions, we are providing the following update.

Office Closure

We have made the decision to return to working from home for the majority of our staff from Wednesday 22nd December.  This is to protect the safety of our staff and comply with Government guidelines to help reduce the risk of transmission of Coronavirus.  We will continue to have a small presence in each office to ensure we can carry out essential functions.  For those staff who remain working from the office, they will continue to follow the safety guidelines which include wearing face covering while moving through the office, hand sanitising as required and cleaning of hard surfaces on a regular basis.  All locations will be closed to the public until the transmission rate returns to a lower level and Government guidance relaxing restrictions is issued.

Site Inspections

Our Development Managers will continue to carry out site visits during this period.  Whilst carrying out internal inspections, we politely request that social distancing measures are respected.   The frequency of your site visits will be detailed on your Development Schedule which is available on your JG+ account.

AGMs/Residents Meetings

AGMs/Residents Meetings will continue through online platforms.  If any face to face meetings have been scheduled for early 2022, your Development Manager will be in touch to reorganise this meeting to online.

On-Site Offices

On-site offices remain open where House Managers and Concierge continue their normal working hours.  Please respect social distancing when visiting our on-site staff.

Suppliers and Contractors

Our suppliers and contractors remain compliant with Government Guidelines to deliver core services, repairs and maintenance.

Email Communication

Our aim is to communicate with you via email wherever possible. We ask that homeowners, who have not already done so, contact their regional office detailed at the bottom of the page to provide us with their email address. We recognise that some homeowners will not have this form of communication and you may wish to discuss with friends or family members, if they can assist.

James Gibb+ Portal

For general information regarding your development or the status of your service charge account, please logon to your client portal JG+ which can be accessed via our website at www.jamesgibb.co.uk. You will need your James Gibb account number and your JG+ Ref to log on. These are available on your most recent invoice or on most formal communications you receive from us.

We hope that our customers and clients are keeping safe.

Regards

Directors Office

JAMES GIBB EXPANDS INTO DUNDEE WITH ACQUISITION OF GRAHAM AND SIBBALD FACTORING DIVISION

James Gibb Property Management Ltd, which trades as James Gibb residential factors, has acquired the factoring division of Graham and Sibbald, one of Scotland’s premier chartered surveyors and property consultants, expanding its business into Dundee.

The acquisition marks another milestone in James Gibb’s expansion plans after its recent acquisition of Life Property Management Ltd. It aims to consolidate the factoring sector in Scotland to both improve professional standards in the industry and deliver better value to homeowners.

Douglas Weir, CEO of James Gibb said: “This is an important step for James Gibb as the factoring services offered by Graham and Sibbald are centred in the Dundee region, where we are keen to increase our presence and visibility.

“This acquisition gives us the potential to open an office in Dundee in order to complement our existing premises in Glasgow, Edinburgh and Aberdeen. This will allow us to offer a truly local service to the area.”

Calum Campbell, Managing Partner of Graham and Sibbald, said: “The acquisition of our factoring arm by James Gibb allows us to focus on the core functions within our business. Our factoring division has grown over the years and now requires a dedicated team, focused on this industry, to deliver the level of customer service our owners expect. We are confident that James Gibb has the required infrastructure and support to take this to the next level.”

When the business was acquired in 2012 by Strathspey Capital, James Gibb had a portfolio of 4,000 units. It is now the second largest registered factor in Scotland with around 45,000 properties under management. The business is planning to continue its acquisitive strategy in Scotland and is also looking at moving into the block management market south of the border.

 

About James Gibb residential factors

James Gibb residential factors is a trading name of James Gibb Property Management Ltd

Focusing purely on property factoring, the business is able to concentrate all its efforts on providing a first-class service package to its customers, based on the good, honest, traditional family values instilled by generations of the Gibb family since 1872. It manages over 26,000 properties across Scotland.

Under new ownership since 2012, James Gibb now has strategically positioned offices in Aberdeen, Edinburgh and Glasgow and is committed to maintaining these principles while delivering our core values of Integrity, Performance, Quality and Clarity.

James Gibb Property Management Limited is owned by Strathspey Capital Limited.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Aberdeen

2 Thistle Street
Aberdeen 
AB10 1XZ

aberdeen@jamesgibb.co.uk

Directions

 

Bellahouston

Bellahouston Business Centre
423 Paisley Road West
Glasgow, G51 1PZ

glasgow@jamesgibb.co.uk

Directions

Dundee

Gemini Crescent
Dundee Technology Park
Dundee DD2 1SW

dundee@jamesgibb.co.uk

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Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

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Glasgow

65 Greendyke Street
Glasgow
G1 5PX

glasgow@jamesgibb.co.uk

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