How to report Repairs and Maintenance

At James Gibb we understand the importance of homeowners being able to communicate with us easily to ensure that any maintenance and repairs within your development are actioned promptly. This is why we have a number of communication options which allow homeowners to contact us and report these issues, not just within office hours but also outwith and at a time which suits your lifestyle. 

Requests for routine repairs can be made using the following communication methods.

By email or letter to your regional office:  

glasgow@jamesgibb.co.uk 65 Greendyke Street, Glasgow, G1 5PX

edinburgh@jamesgibb.co.uk 4 Atholl Place, Edinburgh, EH3 8HT

aberdeen@jamesgibb.co.uk 27 Chapel Street, Aberdeen, AB10 1SQ

dundee@jamesgibb.co.uk Unit J, Tayside Software Centre, Prospect Business Centre, Gemini Cres, Dundee, DD2 1TY

If you are unsure which Regional Office manages your development, this information can be found at the foot of your last service charge invoice.  

• Via our website, www.jamesgibb.co.ukand choose the “Request a Repair” option
• By phone to 0333 240 8325 where you will be asked to select your Regional Office
• By advising your development manager during a routine inspection of your building

Further information can be found in our Written Statement of Services which is available on our website or can be requested from your Regional Office. 

James Gibb doing it the right way