Important Message - Public holiday hours of business, Friday 3rd May - Tuesday 7th May 2024

James Gibb offices will be closed from 1pm on Friday 3rd May 2023 and will reopen at 9am on Tuesday 7^th May 2023.

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with out with the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens.

Common insurance and property management video

Under One Roof is Scotland’s only charity dedicated to providing impartial information to the more than half a million tenement flat owners, and related professionals, on issues related to tenement management, maintenance, and retrofit.

It seeks to improve the lives of tenement flat owners by promoting the upkeep of their buildings, and by working with local and national government, and housing professionals, to make this upkeep easier and more affordable.

Common insurance and property management video

Click the Under One Roof image to view an informative film hosted by Under One Roof, with industry professionals Chris Cadwallender Account Director Scotland at Deacon Insurance and David Reid CEO at James Gibb residential factors, on Common Insurance and Property Management topics.

Insurance topics discussed include insurance claims, how premiums are calculated, claims ratios and the benefits of a block insurance policy.

Property Management topics include the responsibilities of a Property Manager, floats, large scale works, legal costs and communication with homeowners.

Further helpful information on communal maintenance responsibilities for flat owners in Scotland, can be viewed at Under One Roof

James Gibb residential factors has a credible voice across the residential factoring industry and actively engages with the Scottish Government and other relevant agencies on property law, regulation and matters relating to heritable property in Scotland.

James Gibb doing it the right way

03 Feb 2023