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We’re working remotely

During the ongoing COVID-19 pandemic, it’s important we remain adaptable to changing circumstances to continue to deliver vital services to our customers. As such and following Government guidelines, the James Gibb residential factors team is currently working remotely from home to play our part in reducing the spread of the virus. Please be assured that our team from across our offices in Glasgow, Aberdeen and Edinburgh are doing all they can during these challenging times to ensure our service to you experiences as little disruption as possible.

You can read our latest service updates during the crisis here.

If you have any urgent queries, please contact us at or by telephone on 0333 240 8325.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ



Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS


Aberdeen Office

27 Chapel Street,
Aberdeen, AB10 1SQ



Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY



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