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COVID-19 Customer Update  20/12/21

Following the Scottish Government announcement on Tuesday 14th December 2021 regarding continued COVID -19 restrictions, we are providing the following update.

Office Closure

We have made the decision to return to working from home for the majority of our staff from Wednesday 22nd December.  This is to protect the safety of our staff and comply with Government guidelines to help reduce the risk of transmission of Coronavirus.  We will continue to have a small presence in each office to ensure we can carry out essential functions.  For those staff who remain working from the office, they will continue to follow the safety guidelines which include wearing face covering while moving through the office, hand sanitising as required and cleaning of hard surfaces on a regular basis.  All locations will be closed to the public until the transmission rate returns to a lower level and Government guidance relaxing restrictions is issued.

Site Inspections

Our Development Managers will continue to carry out site visits during this period.  Whilst carrying out internal inspections, we politely request that social distancing measures are respected.   The frequency of your site visits will be detailed on your Development Schedule which is available on your JG+ account.

AGMs/Residents Meetings

AGMs/Residents Meetings will continue through online platforms.  If any face to face meetings have been scheduled for early 2022, your Development Manager will be in touch to reorganise this meeting to online.

On-Site Offices

On-site offices remain open where House Managers and Concierge continue their normal working hours.  Please respect social distancing when visiting our on-site staff.

Suppliers and Contractors

Our suppliers and contractors remain compliant with Government Guidelines to deliver core services, repairs and maintenance.

Email Communication

Our aim is to communicate with you via email wherever possible. We ask that homeowners, who have not already done so, contact their regional office detailed at the bottom of the page to provide us with their email address. We recognise that some homeowners will not have this form of communication and you may wish to discuss with friends or family members, if they can assist.

James Gibb+ Portal

For general information regarding your development or the status of your service charge account, please logon to your client portal JG+ which can be accessed via our website at You will need your James Gibb account number and your JG+ Ref to log on. These are available on your most recent invoice or on most formal communications you receive from us.

We hope that our customers and clients are keeping safe.


Directors Office

The Scottish Property Market in 2019

The 2018-19 Property Market Report for Scotland was published last month (11th June 2019) by Registers of Scotland, highlighting that the Scottish property market is reaching an 11-year-high.

The Property Market Report has been detailing the major trends in Scottish land and property market since 2003-04. The report provides residential and non-residential markets as well as key figures on house prices and sale transactions.

The 2018-19 report’s three key findings include:

  • The average price of a residential property in Scotland is £178,991
  • The volume of residential property sales in Scotland is 101,628
  • The value of residential property sales in Scotland is £18.2 billion

Touching on the report’s first key finding, the average price of a residential property in Scotland is up by 2.2 per cent from 2017-18 and up by 16 per cent in contrast to the pre-financial crash average price of £154,817 in 2007-08. Overall, the average residential property price in Scotland has increased by 77 per cent since the start of the Registers of Scotland house price data in 2003/04.

Moreover, the volume of residential property sales in Scotland has increased by 44 per cent to 101,628 sales compared to the recent low of 70,505 sales in 2011-12. However, this is a decrease of 32 per cent since 2006-07, peak year, when there were 150,455 sales.

The final key finding regards the value of residential property sales in Scotland. It highlights that the

market value has been increasing every year since 2011-12. The recorded value of residential property sales in 2018-19 was £18.2 billion, an increase of 1.6 per cent since the previous financial year (2017-18). This remains 21 per cent below the pre-financial crisis level in 2007-08 (£23.1 billion).

The report also looks at the non-residential market, covering commercial sales, commercial leases, and sales of titles that are classified as forestry, agriculture and land. The overall market value of all types of non-residential sales in 2018-19 was £4.0 billion. Commercial sales accounted for 81 per cent with the remainder from sales of forestry, agriculture and land.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you


2 Thistle Street
AB10 1XZ




Bellahouston Business Centre
423 Paisley Road West
Glasgow, G51 1PZ



Gemini Crescent
Dundee Technology Park
Dundee DD2 1SW



4 Atholl Place



65 Greendyke Street
G1 5PX



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