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Reducing Insurance Claims with the new LeakSafe detectors

Matters leading to insurance claims can be stressful and time consuming for those involved. However the majority of the time, most claims can be preventable and measures can be put in place to reduce any mishaps and potential insurance claims. Of course there will always be the unexpected claims caused by events such as storm damage, fallen trees, unexpected floods and fires, but with a bit of foresight and planned maintenance claims can be prevented.

On average, 67% of insurance claims at James Gibb are for ‘escape of water’ between properties. This can be stressful for those affected, however is avoidable. We would encourage all flat owners to ensure a periodic maintenance check is carried out on all areas that could possibly result in leakage, including connectors for dishwashers, washing machines and sinks. Bath overflows and shower drains should also frequently be checked for blockages, to ensure water can drain freely. Remember to also check seals around showers to prevent water getting into places it shouldn’t.

As part of James Gibb’s insurance renewal this year, Allianz have agreed to fully sponsor the installation of LeakSafe leak detection monitors in hundreds of flats we manage. These detectors are designed to protect against damage caused by burst pipes and leaks, proven to be a major cause of insurance claims at James Gibb. These will be installed in the properties with the highest ‘escape of water’ claims, with no cost to the owner. The monitors will be important in preventing further claims and help to avoid unnecessary stress. The monitors include an alarm or optional shut off should a water leak be detected, allowing potential damage to be reduced.

We are confident that the installation of the LeakSafe leak detection monitors will result in the number of claims from water damage being reduced. Most importantly they will prevent the inconvenience and distress leaks and water damage can cause to residents.

If you do happen to be unfortunate enough to need to make an insurance claim, check out the James Gibb customer guide on Insurance Claims.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ



Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS


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27 Chapel Street,
Aberdeen, AB10 1SQ



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Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY



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