Here for you no matter the season!
Throughout the winter season, business at James Gibb does not stop.
Our 24 hour emergency support is critical in the provision of property maintenance and repair services and it is vital that customers have immediate access to help and information 24 hours a day, 365 days a year.
James Gibb operates an out of hours control centre which is managed by Property Response 24 Limited, provides customer service helpdesk and emergency call out services, to the property development and property management sector.
For all customer properties with Communal Buildings Insurance in place via James Gibb, we are available to deal with your emergency at any time. Should a homeowner have an issue within their property, simply call us on 0333 240 8325 day or night. We will be there to guide you through the problem and provide a solution, temporary or permanent.
The control centre delivers unparalleled customer communication that facilitates and augments existing customer care business models.
For those Retirement Developments who utilise Bield or Appello, you should continue to contact your current provider in the event of an Emergency.
James Gibb doing it the right way