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James Gibb offices will be closed from 4pm on Thursday 28th March and will reopen at 9am on Tuesday 2nd April 2024

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with outwith the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens. 

Email Changeover

As of 1st September 2021, we will no longer have our enquiries@jamesgibb.co.uk email address. This is being replaced by the regional email addresses below, meaning any emails you send will be received by the Regional Office who manage your property.  To report or follow up on a repair, contact your Development Manager or have a query on your invoice, please email your regional office:

edinburgh@jamesgibb.co.uk

glasgow@jamesgibb.co.uk

aberdeen@jamesgibb.co.uk

dundee@jamesgibb.co.uk

Our head office departments can be contacted on:

incomerecovery@jamesgibb.co.uk for any debt related matters.  Further information can be found in our Income Recovery Guide on the website.

propertysales@jamesgibb.co.uk if you are selling your property.  Further information can be found in our Selling your Home guide on the website.

complaints@jamesgibb.co.uk.  Further information can be found in our Complaints Guide on the website.

directdebit@jamesgibb.co.uk. You can also set up or amend your direct debit through your online account.

Our telephone number and options remain unchanged.  If you would like to speak to one of our team, please call our centralised number, 0333 240 8325, and choose the option relevant to your query.

James Gibb doing it the right way

 

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Aberdeen

27 Chapel Street
Aberdeen
AB10 1SQ

aberdeen@jamesgibb.co.uk

Directions

 

Dundee

Unit J, Prospect Business Centre
Gemini Crescent
Dundee DD2 1TY

dundee@jamesgibb.co.uk

Directions

Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

Directions

Glasgow

65 Greendyke Street
Glasgow 
G1 5PX

glasgow@jamesgibb.co.uk

Directions

 

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