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We are on the move!

As the James Gibb organisation expands and in order to accommodate our continued business growth, the following James Gibb offices are moving to new business premises.

Edinburgh Regional Office

Our Edinburgh Regional Office is now located at 23 Alva Street, Edinburgh, EH2 4PS

Existing email addresses and telephone contact numbers remain in operation. 

Glasgow Regional Office

From Tuesday 2nd April 2024, our Glasgow Regional Office will be located at Red Tree Magenta, 3rd Floor, 270 Glasgow Road, Glasgow, G73 1UZ

Existing email addresses and telephone contact numbers remain in operation. 

Bellahouston Business Centre

From Tuesday 2nd April 2024, our Business Centre will be located at Red Tree Magenta, 3rd Floor, 270 Glasgow Road, Glasgow, G73 1UZ

Existing email addresses and telephone contact numbers remain in operation.

Business continuity

Throughout the relocation process our website, email and telephones will be fully operational and business will continue as usual. Customers will not experience any changes or delays in service.  

All other James Gibb business locations remain.

James Gibb doing it the right way

Customer information update from David Reid, Chief Executive

I hope that the start of 2024 has been a positive for you all.

Following our acquisition of Speirs Gumley in June 2023, we are currently working through a programme of change relating to our structure, systems, processes and procedures to significantly improve the service we provide to you, our customers.

I am writing to advise our customers of ongoing changes regarding our newsletter and how we will communicate key issues and information to you in the future.

One initial change is how we will better communicate with you on important matters relating to your property and development.

Newsletter

In addition to receiving updates by newsletter twice per year, most likely during the months of May and November, we will be updating you with information as and when necessary, throughout the year.

James Gibb+ customer portal

Our online customer portal continues to provide regular updates via blog pages and delivers transparent invoice information and much more. You can access the customer portal by entering your Account Number and James Gibb+ password, both of which are available at the top section of your invoice and on any correspondence items you receive from us. Please sign up to James Gibb+ customer portal to receive regular information updates.

If you cannot access the internet, all information is available in hard copy format, on request.

Management information by email

When you confirm to us that we can communicate with you via email, you will receive important management information releases containing current and relevant information on property management and factoring news and many other pertinent topics.

Help and information

For help and information, you can of course contact our teams, or view our Homeowner FAQs at our website.

Over the next few months, I will provide you with regular updates relating to the changes we are working on, along with any relevant industry, estate, development and block updates.

David Reid - Chief Executive

James Gibb doing it the right way

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ
glasgow@jamesgibb.co.uk

Directions

 

Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS

edinburgh@jamesgibb.co.uk

Directions

Aberdeen Office

27 Chapel Street,
Aberdeen, AB10 1SQ

aberdeen@jamesgibb.co.uk

Directions

 

Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY 

dundee@jamesgibb.co.uk

Directions

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