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James Gibb offices will be closed from 1pm on Friday 3rd May 2023 and will reopen at 9am on Tuesday 7th May 2023.

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with out with the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens. 

Communal Electricity Supplies

The Energy Bill Relief Scheme runs from 1st October 2022 until 31st March 2023 and provides assistance for businesses facing high energy prices this winter. It may be extended for targeted industries.

Businesses that contracted Fixed Rate deals from 1st April 2022, will have the Wholesale element of their bill reduced to an expected level of 21.1 p/kWh. It does need to be stressed, that this is just the Wholesale element and excludes a range of other charges which need to be included, such as transmission and distribution.

For those that are not in a contract, the support sees a reduction of the Wholesale element at the expected Maximum Discount level of 40.5 p/kWh. This does mean that by not contracting there is the potential for a higher charge than those that are contracted.  While the majority of communal supplies are deemed commercial, some communal supplies are deemed domestic.  The domestic out of contract rates are more favourable than contract prices at the moment and these will be reviewed in April 2023 when the Energy Bill Relief Scheme ends.

In all instances, the invoices received from suppliers will be automatically discounted to the levels outlined above.

For more on the facts and figures relating to energy, click here for further details.

James Gibb doing it the right way 

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ
glasgow@jamesgibb.co.uk

Directions

 

Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS

edinburgh@jamesgibb.co.uk

Directions

Aberdeen Office

27 Chapel Street,
Aberdeen, AB10 1SQ

aberdeen@jamesgibb.co.uk

Directions

 

Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY 

dundee@jamesgibb.co.uk

Directions

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