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If you have common buildings insurance with James Gibb and suffer an insured event which is serious and requires emergency assistance which cannot wait until the office reopens, please contact QuestGates Loss Adjusters on 0141 471 4333 quoting policy no AQ249783.

If you are not insured via James Gibb, please contact your own buildings insurer for advice and assistance.

QuestGates Opening Hours:

Tuesday 24th December – 9am – 5pm

Wednesday 25th December – Closed    

Thursday 26th December – Closed    

Friday 27th December – 9am – 5pm

Monday 30th December – 9am – 5pm

Tuesday 31st December – 9am – 5pm

Wednesday 1st January – Closed

Thursday 2nd January – 9am – 5pm

QuestGates out-of-hours telephone: 0141 471 4333

Click here for information on James Gibb out-of-hours emergency help

Antisocial Behaviour - What action can be taken?

Homeowners and tenants often approach James Gibb to raise concerns they have about communal living and antisocial behaviour.

Antisocial behaviour - by definition

Antisocial behaviour can surface in many forms and is defined at Section 143 – Antisocial Behaviour etc. (Scotland) Act 2004 as (a)acts in a manner that causes or is likely to cause alarm or distress; or (b)pursues a course of conduct that causes or is likely to cause alarm or distress, to at least one person who is not of the same household. Examples of antisocial behaviour are noise disruption, verbal abuse, vandalism, graffiti, fly-tipping, littering etc. 

Actions that can be taken

As your Factor, James Gibb have limited powers to control this type of behaviour. Where possible, we can attempt to enforce the Deed of Conditions, but what more can you do as a homeowner or tenant?

  • You can approach your neighbour to discuss your concerns, where you feel comfortable doing so.
  • If the antisocial behaviour is a noise complaint, you can contact the Local Council.
  • If you are unsure what your next steps are, you can contact Citizens Advice Scotland for advice on how best to manage a situation.
  • Should the antisocial behaviour constitute a criminal offence, you can report this to the police.

Communal living has many benefits, the main one being a sense of community, however antisocial behaviour is one of the biggest challenges and can have a detrimental impact on those involved.

Impartial information on communal living

You can access further information on antisocial behaviour at Under One Roof. This organisation provides impartial information on all aspects of communal living.

Find out more about Police Scotland Antisocial Behaviour Standard Operating Procedure

James Gibb doing it the right way

 

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ
glasgow@jamesgibb.co.uk 

Directions

 

Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS

edinburgh@jamesgibb.co.uk

Directions

 

 

 

Aberdeen Office

Suite 1B, 26-28 Merchant Exchange,
Exchange Street, Aberdeen, AB11 6PH

aberdeen@jamesgibb.co.uk 

Directions

 

 

 

 

 

Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY 

dundee@jamesgibb.co.uk 

Directions

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