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COVID-19 Customer Update  20/12/21

Following the Scottish Government announcement on Tuesday 14th December 2021 regarding continued COVID -19 restrictions, we are providing the following update.

Office Closure

We have made the decision to return to working from home for the majority of our staff from Wednesday 22nd December.  This is to protect the safety of our staff and comply with Government guidelines to help reduce the risk of transmission of Coronavirus.  We will continue to have a small presence in each office to ensure we can carry out essential functions.  For those staff who remain working from the office, they will continue to follow the safety guidelines which include wearing face covering while moving through the office, hand sanitising as required and cleaning of hard surfaces on a regular basis.  All locations will be closed to the public until the transmission rate returns to a lower level and Government guidance relaxing restrictions is issued.

Site Inspections

Our Development Managers will continue to carry out site visits during this period.  Whilst carrying out internal inspections, we politely request that social distancing measures are respected.   The frequency of your site visits will be detailed on your Development Schedule which is available on your JG+ account.

AGMs/Residents Meetings

AGMs/Residents Meetings will continue through online platforms.  If any face to face meetings have been scheduled for early 2022, your Development Manager will be in touch to reorganise this meeting to online.

On-Site Offices

On-site offices remain open where House Managers and Concierge continue their normal working hours.  Please respect social distancing when visiting our on-site staff.

Suppliers and Contractors

Our suppliers and contractors remain compliant with Government Guidelines to deliver core services, repairs and maintenance.

Email Communication

Our aim is to communicate with you via email wherever possible. We ask that homeowners, who have not already done so, contact their regional office detailed at the bottom of the page to provide us with their email address. We recognise that some homeowners will not have this form of communication and you may wish to discuss with friends or family members, if they can assist.

James Gibb+ Portal

For general information regarding your development or the status of your service charge account, please logon to your client portal JG+ which can be accessed via our website at www.jamesgibb.co.uk. You will need your James Gibb account number and your JG+ Ref to log on. These are available on your most recent invoice or on most formal communications you receive from us.

We hope that our customers and clients are keeping safe.

Regards

Directors Office

Acquisition creates Scotland’s second largest factoring business

James Gibb Property Management Ltd. has purchased Life Property Management in a deal which increase James Gibb’s portfolio of properties to over 44k.

James Gibb Property Management Ltd.  has aquired Life Property Management (LPM) to create what it said is Scotland’s second largest factoring business.

The move grows the number of properties under management by James Gibb by nearly 70% to more than 44,000. The new, enlarged business will have 88 staff across three cities. It said the two firms both have a strong presence in Edinburgh, Glasgow and Aberdeen.

It said LPM is the fastest growing factoring business in Scotland, currently managing more than 18,000 properties across Scotland, and has built strong relationships with major house builders. David Reid, owner of LPM, will become group managing director of James Gibb, reporting to chief executive officer Douglas Weir.

 

Weir said: “The factoring sector in Scotland is ripe for consolidation. We have looked carefully at the market and the acquisition of LPM is a statement move designed to create genuine competition and differentiation across Scotland.

“It brings together two of the best factoring firms in the country, which can only benefit our owners.”

James Gibb said that in the coming months, owners will benefit from the introduction of best practice, new technologies and market-leading professional development across the business.

It intends to roll out its e-learning platform across all staff and extend its customer service and compliance teams into the LPM client base to improve governance.

Reid added: “The factoring sector in Scotland can improve dramatically. By coming together with James Gibb, we can deliver the quality standards, technological innovations and commitment to service that owners expect.

“Our business has been on a dramatic journey of growth and this latest step will ensure we are part of exciting change for the better right across Scotland.

“Owners should expect transparency, high quality service and value for money from their factors, and our promise to deliver that has helped us to grow as quickly as we have.”

James Gibb said the acquisition marks a major milestone in its growth – it has now grown ten-fold in the last seven years.

In 2012, it had 4,000 units under management when it was acquired by Strathspey Capital, its parent company.

The business said is seeking further opportunities to grow through acquisition, including setting its sights on northern England.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Aberdeen

2 Thistle Street
Aberdeen 
AB10 1XZ

aberdeen@jamesgibb.co.uk

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Bellahouston

Bellahouston Business Centre
423 Paisley Road West
Glasgow, G51 1PZ

glasgow@jamesgibb.co.uk

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Dundee

Gemini Crescent
Dundee Technology Park
Dundee DD2 1SW

dundee@jamesgibb.co.uk

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Edinburgh

4 Atholl Place
Edinburgh
EH3 8HT

edinburgh@jamesgibb.co.uk

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Glasgow

65 Greendyke Street
Glasgow
G1 5PX

glasgow@jamesgibb.co.uk

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