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COVID-19 Customer Update  20/12/21

Following the Scottish Government announcement on Tuesday 14th December 2021 regarding continued COVID -19 restrictions, we are providing the following update.

Office Closure

We have made the decision to return to working from home for the majority of our staff from Wednesday 22nd December.  This is to protect the safety of our staff and comply with Government guidelines to help reduce the risk of transmission of Coronavirus.  We will continue to have a small presence in each office to ensure we can carry out essential functions.  For those staff who remain working from the office, they will continue to follow the safety guidelines which include wearing face covering while moving through the office, hand sanitising as required and cleaning of hard surfaces on a regular basis.  All locations will be closed to the public until the transmission rate returns to a lower level and Government guidance relaxing restrictions is issued.

Site Inspections

Our Development Managers will continue to carry out site visits during this period.  Whilst carrying out internal inspections, we politely request that social distancing measures are respected.   The frequency of your site visits will be detailed on your Development Schedule which is available on your JG+ account.

AGMs/Residents Meetings

AGMs/Residents Meetings will continue through online platforms.  If any face to face meetings have been scheduled for early 2022, your Development Manager will be in touch to reorganise this meeting to online.

On-Site Offices

On-site offices remain open where House Managers and Concierge continue their normal working hours.  Please respect social distancing when visiting our on-site staff.

Suppliers and Contractors

Our suppliers and contractors remain compliant with Government Guidelines to deliver core services, repairs and maintenance.

Email Communication

Our aim is to communicate with you via email wherever possible. We ask that homeowners, who have not already done so, contact their regional office detailed at the bottom of the page to provide us with their email address. We recognise that some homeowners will not have this form of communication and you may wish to discuss with friends or family members, if they can assist.

James Gibb+ Portal

For general information regarding your development or the status of your service charge account, please logon to your client portal JG+ which can be accessed via our website at You will need your James Gibb account number and your JG+ Ref to log on. These are available on your most recent invoice or on most formal communications you receive from us.

We hope that our customers and clients are keeping safe.


Directors Office

A day in the life of a… Trainee Property Manager

We’re taking a look at what it’s like to be in the shoes of team James Gibb!

We’re starting off by finding out more about what it’s like to be a Trainee Property Manager from Liam Barber in our Aberdeen office.

Introduce yourself and your role in James Gibb

My name is Liam Barber and I am a Trainee Property Manager at James Gibb.

How long have you been with James Gibb?

I joined the company at the beginning of February this year.

What does an average day for you look like?

One of the reasons I really enjoy my job is that there is no average day at James Gibb, in that every day is different with a new challenge to complete. This keeps you on your toes and constantly learning in the world of factoring.

What is your favourite thing about with the James Gibb team?

Right from day one I have felt like a member of the team and cannot speak highly enough of my colleagues. It makes working so much easier when I can approach anyone with any concerns I have.

Do you have any interesting stories about working at James Gibb?

As I am still young in my role, I am yet to have any noteworthy stories but I am confident going by stories from my colleagues, this will change in the coming months/ years.

What’s the best thing about being a Trainee Property Manager?

The thing I enjoy the most is helping home owners on a daily basis. There Is no better feeling than watching what started as an idea, finish up as a completed project.


Find out more about Liam here.

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you


2 Thistle Street
AB10 1XZ




Bellahouston Business Centre
423 Paisley Road West
Glasgow, G51 1PZ



Gemini Crescent
Dundee Technology Park
Dundee DD2 1SW



4 Atholl Place



65 Greendyke Street
G1 5PX



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