Insurance Claims Emergency Assistance – James Gibb

If you have common buildings insurance with James Gibb and suffer an insured event which is serious and requires emergency assistance which cannot wait until the office reopens, please contact QuestGates Loss Adjusters on 0141 471 4333 quoting policy no AQ249783.

If you are not insured via James Gibb, please contact your own buildings insurer for advice and assistance.

QuestGates Opening Hours:

Tuesday 24^th December – 9am – 5pm

Wednesday 25^th December – Closed

Thursday 26^th December – Closed

Friday 27^th December – 9am – 5pm

Monday 30^th December – 9am – 5pm

Tuesday 31^st December – 9am – 5pm

Wednesday 1^st January – Closed

Thursday 2^nd January – 9am – 5pm

QuestGates out-of-hours telephone: 0141 471 4333

Click here for information on James Gibb out-of-hours emergency help

In this section

Key Information

James Gibb promotes an ethos of honesty, open communication, transparency and accountability internally and externally throughout its customer base and the wider property factoring industry.

We demonstrate this ethos by always listening to the needs of our customers, giving advice and assistance when required, trouble-shooting any issues customers may have and overall, guaranteeing an excellent customer experience.

Open communication is fundamental to ensure that all customers have immediate access to helpful advice and information relating to the maintenance and management of their property, along with information about James Gibb as a company and our unique approach to all aspects of property factoring.

At James Gibb we have collated essential factoring and organisational information that customers may require and have produced downloadable Customer Guides that can be read online at any time, or downloaded for future reference.