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If you have common buildings insurance with James Gibb and suffer an insured event which is serious and requires emergency assistance which cannot wait until the office reopens, please contact QuestGates Loss Adjusters on 0141 471 4333 quoting policy no AQ249783.

If you are not insured via James Gibb, please contact your own buildings insurer for advice and assistance.

QuestGates Opening Hours:

Tuesday 24th December – 9am – 5pm

Wednesday 25th December – Closed    

Thursday 26th December – Closed    

Friday 27th December – 9am – 5pm

Monday 30th December – 9am – 5pm

Tuesday 31st December – 9am – 5pm

Wednesday 1st January – Closed

Thursday 2nd January – 9am – 5pm

QuestGates out-of-hours telephone: 0141 471 4333

Click here for information on James Gibb out-of-hours emergency help

Never compromise on safety!

Please ensure the safety of all residents and visitors by always keeping landings, stairwells and walkways clear, 

Residents within properties are asked to refrain from storing personal items within the common areas of their development.

Items stored in common areas can cause serious issues for users of the common landings, stairwells and walkways. Such issues include, but are not limited to:

  • Causing an obstruction to residents exiting the building in the event of an emergency.
  • Impeding attending emergency services, particularly paramedics that may need to take equipment into a property.
  • Combustible items make ready fuel for fires.
  • Unsecured items are a risk, as they can fall and cause injury.

Items stored within common areas are done so at residents' own risk and James Gibb, along with other residents, will not take any responsibility for any items that are stolen or damaged.  Residents should also check with their contents’ insurers, as storing such items may adversely impact their insurance policy.

Our insurers Protector have given some risk management guidance on the storage of items in common areas which can be viewed at:

Combustible Storage in Communal Areas

Obstruction of Fire Escape Stairwells 

James Gibb doing it the right way 

Out of Hours Emergency. Call us on 0333 240 8325 where our helpline operators will assist you

Glasgow (Head Office)

Red Tree Magenta, 3rd Floor,

270 Glasgow Road, Glasgow, G73 1UZ
glasgow@jamesgibb.co.uk 

Directions

 

Edinburgh Office

23 Alva Street, 

Edinburgh, EH2 4PS

edinburgh@jamesgibb.co.uk

Directions

 

 

 

Aberdeen Office

Suite 1B, 26-28 Merchant Exchange,
Exchange Street, Aberdeen, AB11 6PH

aberdeen@jamesgibb.co.uk 

Directions

 

 

 

 

 

Dundee Office

Unit J, Prospect Business Centre,
Gemini Crescent, Dundee, DD2 1TY 

dundee@jamesgibb.co.uk 

Directions

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