Important Message - Public holiday hours of business, Friday 3rd May - Tuesday 7th May 2024

James Gibb offices will be closed from 1pm on Friday 3rd May 2023 and will reopen at 9am on Tuesday 7^th May 2023.

Emergency assistance

James Gibb operates an Emergency and Out of Hours Control Centre providing a 24hour, 365day customer service helpdesk facility for all emergencies such as Fire, Storm, Flood etc., which may arise over the holiday period.

Please call 0333 240 8325 for emergency assistance. Please note that non-emergency calls will not be dealt with out with the office hours stated above and the helpdesk will advise you to contact us when the James Gibb office re-opens.

Changes to Telephone Payment Line

We have recently made some changes to our telephone payment line.

You will now be asked to confirm the numbers contained within the address and postcode of where your payment card is registered to, as these details may differ from the property we manage on your behalf. These changes will increase security while using your card over the telephone.

To make a telephone payment, please call 0333 240 8325 and choose option 3. You will need your account number which is detailed on all correspondence sent from us.

If you would prefer to pay by Direct Debit, please visit your James Gibb+ portal where the process is quick and simple. Alternatively, you can email us at directdebit@jamesgibb.co.uk where our team will set this up for you.

At James Gibb we actively promote honest, transparent and accountable Property Management and Factoring services and always keep customers fully informed.

James Gibb doing it the right way

05 Feb 2024