Our head office is based in Glasgow along with the majority of our Support Services team which also has a small compliment of local staff in our Edinburgh and Aberdeen offices.

Our Chief Executive, Douglas Weir, is supported by our three regional operational Directors and our Support Services Director.

The Support Services Team manages all of the company business functions including client invoicing, payments and income recovery. The team also manages payments to contractors and suppliers, I.T., complaints, H.R., Block Insurance admin, business improvement and compliance.

Our Support Service team is led by Val Black, Support Services Director, who ensures the smooth delivery of the service.

Douglas Weir

Chief Executive

Val Black

Support Services Director

Michele Braceland

Support Services Manager

Lindsay Elliot

Income Recovery Manager

Catherine Flanagan

Business Improvement Manager

Stuart Smith

Income Recovery Controller

Anne Marie Hamilton

Receptionist/ Admin Assistant

Claire McConville


Kym McCoag


Muryum Chaudhry

Finance Coordinator

Sharon Fleming

Finance Coordinator

Laura Braceland


Yejide Otonti

Finance Coordinator

John McKenzie

Income Recovery Controller