Our office hours are Monday to Friday 9am to 5pm.

If your repair is an emergency please call the relevant number below and wait for instructions.

Please note, these numbers are available 24 hours per day.

Glasgow: 0141 552 2230
Edinburgh: 0131 229 3481
Aberdeen: 01224 650 600

If you have a gas leak vacate your property and call Scottish Gas Networks on 0800 111 999.

Please be aware that our out of hours contractors are principally on call to attend to communal matters / repairs.

You may request a private repair (ie within the home) from our out of hours service but, if they agree to attend, this will be a private matter between you and the contractor.

Please provide as much detail of the issue as possible in order for us to ensure the repair is properly arranged. Please note your unique James Gibb account number Your account number can be found in the top-right of your invoice.

  • This field is for validation purposes and should be left unchanged.