The Support Services department are seeking to recruit a Part Time Income Recovery Co-ordinator to work as part of our Income Recovery Team based in our Glasgow Office.


The Income Recovery Co-ordinator is responsible, as part of the Income Recovery Team, for effective collection of outstanding client balances.

The Income Recovery Co-ordinator will utilise the Scottish Court System to ensure legal recoveries are actioned against debtors.

The Income Recovery Co-ordinator will ensure that the duties are performed in a manner commensurate with the firm’s core values: integrity, quality, performance, clarity.

Required Knowledge and Understanding

  • A good understanding of debt recovery processes is desirable.
  • Proficient knowledge of standard software such as Microsoft Word, Excel, Outlook etc.
  • Demonstrate an understanding of the Scottish Court procedures.
  • Awareness of the Sequestration process involved through recoveries.
  • Familiarity in the Notice of Potential Liability process is desirable.
  • Understanding of Title Deeds and Register of Scotland practises.
  • Knowledge of Trust Deed arrangements.

Key Skills and Competencies

  • Proven experience within income recovery, ideally in the property factoring sector.
  • Proficient understanding of Title Deeds for properties.
  • Ability to submit “Simple Procedure” registration at court.
  • Knowledge of Registers of Scotland procedure to register Notice of Potential Liability.
  • Excellent communication skills both verbal and written.
  • Ability to deal with difficult customers and complex issues.
  • A good team player that can build and maintain strong working relationships both internally and externally.
  • Excellent negotiation skills.
  • A high level of personal organisational skills.
  • Diligent with attention to detail as accuracy is an essential part of this role.
  • Ability to work to tight deadlines and under pressure.
  • Initiative.
  • A sound knowledge of standard IT platforms.

Relevant Qualifications

  • Experience more important than qualifications.

For a full job description click here


To apply for this position please send your C.V. with a covering letter to:




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