“Following our first AGM with Furqan as our property manager, I wanted to write to you and let you know how much we value and appreciate the hard work that Furqan has undertaken for our development.
At all the meetings we’ve held, Furqan has demonstrated an expert level of knowledge in matters relating to the management of our development. He draws from his previous work in architecture and this allows us together to very quickly arrive at solutions to tricky technical problems we may be facing. At the same time, Furqan has shown that he’s happy to go away and research a particular issue, in order to come up with a novel and innovative solution.
Furqan’s customer service skills are also exemplary, during the AGM, I saw him dealing with individual residents kindly and professionally, whilst not over-promising in areas which potentially needed wider consultation. His ‘can-do’ attitude is appreciated by both residents and the committee alike and this combined with his swift and high quality of communication make him an outstanding property manager.”